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eStore Offer
Terms & Conditions
eSIM Service Terms and Conditions
Terms and Conditions of Online subscription offers 5G ONE Family Shared SIM Plan:
- Offers 1-4 are valid from now till July 15, 2026 and only applicable to the successful new online subscription customers of our service plan by opening a new mobile number (including customers porting-in their mobile number from another local operator). Customers are required to sign a fixed 24-month term contract of SIM Only ‘5G ONE Family Shared SIM Plan’.
- Website offer 1-4 cannot be used in conjunction with other promotional offers and discounts available at our shops, and cannot be redeemed for cash and are nontransferable to other purpose.
- To be eligible for the offers provided by the website, customers are required to complete all the application procedures required for the offer(s) at this website in one go. Otherwise, such offers cannot be given.
- The content of the offers is subject to change without prior notice.
- All service and offers are subject to relevant terms and conditions.
- China Unicom (Hong Kong) Operations Limited reserves its right of final interpretation.
- 1 About ‘Mobile Service License &Administration Fees Waiver’ Offer:
- This offer is only applicable to the new customers who have successfully subscribed to our service plan through our website and have immediately set up VISA/MasterCard direct debit instructions for their bill settlement. This offer shall grant a waiver of HK$18 monthly Mobile Service License and Administration Fees within the fixed term contract.
- If subscriber selects not to set up credit card direct debit instructions for bill settlement, we offer a 50% off of the HK$18 monthly Administration Fee (i.e. only HK$9 monthly fee is payable).
- Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$18 monthly Mobile Service License &Administration Fees shall be immediately chargeable.
- 2 About ‘ Mainland Number Monthly Fee Waiver’ Offer:
- This offer is only applicable to new customers who have successfully subscribed to our service plan through our website. This offer shall grant a waiver of HK$10 Mainland Number Monthly Fee within the fixed term contract.
- Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$10 Mainland Number Monthly Fee shall be immediately chargeable.
- If the customers add a Mainland number, the customers must comply with the real name registration requirement of the mainland.
- 3 About ‘Local Courier Service Charge Waiver’ Offer:
- This offer is only applicable to new customers who have successfully subscribed to our service plan through our website. This offer shall grant a waiver of the courier’s Hong Kong local delivery service fee for delivering the SIM card and the service plan documents to customers who have successfully subscribed to our service plan through our website.
- 4 About Online Exclusive Offer: ‘1-month Monthly Fee Waiver’ (24 months contract):
- This offer is only applicable to new customers who subscribe a fixed term contract period of 24 months on ‘5G ONE Family Shared SIM Plan’ through this website can enjoy a 1-month monthly fee waiver.
- The 1-month monthly fee waiver will be effective on the 10th month upon service activated successfully.
- The monthly fee waiver will be forfeited if the customer changes to other service plan, suspends or terminates the mobile service.
- 5 About ‘5G 5th Anniversary Offer’ :
- From April 16, 2026 to May 14, 2026 (both dates inclusive).
- New customers who successfully subscribe a fixed term contract period of 24 months on ‘5G ONE Family Shared SIM Plan’ through this website can enjoy a 2-month monthly fee waiver. The 2-month monthly fee waiver will be effective on the 15th & 20th month upon service activated successfully. The monthly fee waiver will be forfeited if the customer changes to other service plan, suspends or terminates the mobile service.
- New customers who have successfully subscribed to designated ‘5G ONE Family Shared SIM Plan’ will enjoy an additional free 10GB local data on monthly basis within the fixed contract term. The complimentary data cannot be accumulated to the next billing month. Upon expiry of fixed contract term, this offer will be terminated whereupon the basic monthly data usage shall be resumed forthwith.
- New customers who successfully subscribe a fixed term contract period of 24 months on ‘5G ONE Family Shared SIM Plan’ through this website can enjoy a waiver of HK$18 monthly Mobile Service License and Administration Fees within the fixed term contract. Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$18 monthly Mobile Service License & Administration Fees will be immediately chargeable.
- 6 About"Online Exclusive Offer: Receive a free KKDay promo code (valued at up to $120)" offer:
- The promotion period is from 16th April 2026 to 23rd June 2026. Customers who successfully sign up for a fixed-term 24-month monthly plan through this website will receive a kkday promo code (valued at up to $120).
- A kkday promo code (valued at up to $120) and details will be automatically sent to the email address provided by the customer along with their online order email.
- All promo codes are non-refundable, non-exchangeable, and non-exchangeable.
- Cannot be used in conjunction with other KKDay promo codes. Each account can only enjoy this offer once during the promotion period.
- China Unicom (Hong Kong) Limited is not the supplier of the coupons and will not make any guarantees for any coupons, will not assume any responsibility for any aspect of any coupons, and will not assume any responsibility for any losses caused to any other person due to any products.
- The above services and offers are subject to the relevant terms and conditions.
