Terms and Conditions of Online subscription offers 5G ONE Family Shared SIM Plan:
- Offers 1-4 are valid from now till April 15, 2026 and only applicable to the successful new online
subscription customers of our service plan by opening a new mobile number (including customers porting-in their
mobile number from another local operator). Customers are required to sign a fixed 24-month term contract of SIM
Only ‘5G ONE Family Shared SIM Plan’.
- Website offer 1-4 cannot be used in conjunction with other promotional offers and discounts available at our
shops, and cannot be redeemed for cash and are nontransferable to other purpose.
- To be eligible for the offers provided by the website, customers are required to complete all the application
procedures required for the offer(s) at this website in one go. Otherwise, such offers cannot be given.
- The content of the offers is subject to change without prior notice.
- All service and offers are subject to relevant terms and conditions.
- China Unicom (Hong Kong) Operations Limited reserves its right of final interpretation.
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About ‘Mobile Service License &Administration Fees Waiver’ Offer:
- This offer is only applicable to the new customers who have successfully subscribed to our service plan
through our website and have immediately set up VISA/MasterCard direct debit instructions for their bill
settlement. This offer shall grant a waiver of HK$18 monthly Mobile Service License and Administration Fees
within the fixed term contract.
- If subscriber selects not to set up credit card direct debit instructions for bill settlement, we offer a
50% off of the HK$18 monthly Administration Fee (i.e. only HK$9 monthly fee is payable).
- Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$18 monthly
Mobile Service License &Administration Fees shall be immediately chargeable.
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About ‘ Mainland Number Monthly Fee Waiver’ Offer:
- This offer is only applicable to new customers who have successfully subscribed to our service plan
through our website. This offer shall grant a waiver of HK$10 Mainland Number Monthly Fee within the fixed
term contract.
- Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$10 Mainland
Number Monthly Fee shall be immediately chargeable.
- If the customers add a Mainland number, the customers must comply with the real name registration
requirement of the mainland.
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About ‘Local Courier Service Charge Waiver’ Offer:
- This offer is only applicable to new customers who have successfully subscribed to our service plan
through our website. This offer shall grant a waiver of the courier’s Hong Kong local delivery service fee
for delivering the SIM card and the service plan documents to customers who have successfully subscribed to
our service plan through our website.
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About Online Exclusive Offer: ‘1-month Monthly Fee Waiver’ (24 months contract):
- This offer is only applicable to new customers who subscribe a fixed term contract period of 24 months on
‘5G ONE Family Shared SIM Plan’ through this website can enjoy a 1-month monthly fee waiver.
- The 1-month monthly fee waiver will be effective on the 10th month upon service activated successfully.
- The monthly fee waiver will be forfeited if the customer changes to other service plan, suspends or
terminates the mobile service.
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About ‘Chinese New Year Limited Offer’ :
- From February 3, 2026 to March 2, 2026 (both dates inclusive).
- New customers who successfully subscribe a fixed term contract period of 30 months on ‘ONE Global^ Shared Data Plan’ through this website will be eligible to receive a "Lucky Packet" gift. The specific value of the gift depends on the selected service plan. The total value of the "Lucky Packet" will be rebated to the customer's account in equal monthly instalments over the aforementioned 30-month fixed contract period. If the customer suspends, terminates, or changes the service plan during the contract period, the Company reserves the right to terminate any remaining "Lucky Packet" rebates immediately.
- New customers who successfully subscribe a fixed term contract period of 30 months on ‘ONE Global^ Shared Data Plan’ through this website can enjoy an additional free 10GB Mainland China and Macau data on monthly basis within the fixed contract term. The complimentary data cannot be accumulated to the next billing month. Upon expiry of fixed contract term, this offer will be terminated whereupon the basic monthly Mainland China and Macau data usage shall be resumed forthwith. The relevant additional free Mainland China and Macau data usage is shown in the tariff table of this website.
- New customers who successfully subscribe a fixed term contract period of 30 months on ‘ONE Global^ Shared Data Plan’ through this website can enjoy a waiver of HK$18 monthly Mobile Service License and Administration Fees within the fixed term contract. Upon expiry of fixed contract term, this offer will be terminated whereupon the standard HK$18 monthly Mobile Service License & Administration Fees will be immediately chargeable.