Common problems you may encounter

How to apply for a monthly plan?

How to check my data or voice usage?

How to check the contract period?

I cannot log in to my account

OTP hasn't come through

Submit address proof for postpaid applications

How to activate prepaid sim card?

How to check my balance, validity, or data usage?

How to check my CN number?

Why I was charged from my balance after I applied data package?